About Us – History, Experience and Customer Care

HomeAbout Us – History, Experience and Customer Care

HIstory

Cabinco Structures evolved from the timber construction specialists Cabinco Ltd in order to offer our range of Timber Structures to a wider audience.

We now have a full range of specialist timber products suitable for the Hotel and Leisure industry and Retail sector as well as the Education Sector where we have so many happy clients.

Knowledge

By purchasing through Cabinco Structures you have access to a wealth of timber knowledge and can be advised on the different timbers available for the structure you are considering and the advantages they offer.

Customer Care

Cabinco Structures are a small company with a lot of experience and we pride ourselves on Customer Care. We make sure that you, as a potential purchaser, have the opportunity of having one person to handle your contract from the point of first enquiry, through to the aftersales service. We want you to be confident that the history of your enquiry will be known, and that you have a named person responsible for your order. Someone to talk to if you need reassurance that the structure meets your needs or simply want to arrange a variation that is not advertised. Whilst we are sure that there won’t be any problems, there is also a name to speak to should anything go awry. Good old fashioned Customer Care.

Experience

Staff at Cabinco Structures have been working in this field for a minimum of ten years and directors have up to 35 years experience in the timber trade.  This wealth of experience covers not just smaller timber structures but some of the largest commercial log buildings in the UK.  This experience ensures we have the confidence to deliver your project on time and on budget.

Installation

We use carefully considered “no ground contact” installation systems for all timber structures to minimise risk of rot.  Our installation teams are vetted to ensure that their Health and Safety, Insurance and work standards meet our (and your) high expectations.   Most of whom we have known for over 10 years.  SSIP compliance always a requirement. DBS/CRB often already in place, or can be arranged for eligible projects.

Guarantee

All the above enables us to have total confidence in our product and ability to provide our clients with a full 10 year guarantee on all wood parts